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Week in review: PaperCut vulnerabilities, VMware fixes critical flaws, RSA Conference 2023

Here’s an overview of some of last week’s most interesting news, articles, interviews and videos: RSA Conference 2023 RSA Conference 2023 took place at the Moscone Center in San Francisco. Check out our microsite for related news, photos, product releases, and more. Overcoming industry obstacles for decentralized digital identities In this Help Net Security interview, Eve Maler, CTO at ForgeRock, talks about how digital identities continue to play a critical role in how we access … More → The post Week in review: PaperCut vulnerabilities, VMware fixes critical flaws, RSA Conference 2023 appeared first on Help Net Security.
http://news.poseidon-us.com/SnJMbm

UK Cyber Security Council launches certification mapping tool

The UK Cyber Security Councilv has launched the first phase of its certification mapping tool. It has been created to map all available cyber security certifications onto the 16 specialisms identified by the Council, with the first phase now available. The tool currently includes at least one certification per specialism, with more to be added. The Council aims to deliver a comprehensive resource that contains all options of value to each career path, and the … More → The post UK Cyber Security Council launches certification mapping tool appeared first on Help Net Security.
http://news.poseidon-us.com/SnHdkw

CX Exchange 2023: GSA’s Leilani Martínez on opening fresh ‘digital front door’ to federal services

With the unveiling of a retooled USA.gov and USAGov en Español, GSA offers new online tools to access federal resources more quickly. We talk with the agency’s Leilani Martínez about delivering better external and internal CX — and what’s next.
http://news.poseidon-us.com/SnGnPV

CX Exchange 2023: TSA’s Niki French, Kriste Jordan Smith on the employee-customer connection

The Transportation Security Administration’s employee training aims to achieve a blend of security and customer service expertise. Jason Miller talks with the agency’s Niki French and Kriste Jordan Smith about how that plays out in reality every day.
http://news.poseidon-us.com/SnGnLV

CX Exchange 2023: FDA’s Josh Lehman on how his agency’s not so different from Zappos — employees come first

The agency implemented kiosks with virtual technicians to accelerate IT help desk services. FDA’s Josh Lehman explains how that initiative is an example of the agency’s CX model: Delight employees so that they can delight customers.
http://news.poseidon-us.com/SnGnJx

Codenotary unveils SBOMcenter to ensure software supply chain security

Codenotary has unveiled SBOMcenter, providing a central, secure place for software producers and consumers to freely generate, store and share Software Bills of Materials (SBOMs). In May 2021, the US government issued an executive order requiring federal agencies to adopt SBOMs, which is driving the widespread adoption in the private sector as well. According to a recent report from Gartner, by 2025, 60% of all companies will use SBOMs. However, implementing SBOMs can be a … More → The post Codenotary unveils SBOMcenter to ensure software supply chain security appeared first on Help Net Security.
http://news.poseidon-us.com/SnFfsS