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Lowe’s, Home Depot tout CX wins from AI projects

The home improvement retailers reported customer service improvements and easier information gathering as access to the technology expanded. 
http://news.poseidon-us.com/TKwxkS

Lincoln Financial drafts former JPMorgan Chase executive as CTO

Tom Anfuso will guide IT infrastructure strategy for the insurance and financial services firm, reporting to CIO Jennifer Charters.
http://news.poseidon-us.com/TKwxQt

The Profession of Arms: What Corporate Leaders Can Learn About Duty and Commitment

Defining the Profession of Arms and Its Foundational Commitments  In the military, the Profession of Arms is more than a job. It is a solemn commitment to a set of enduring principles that guide behavior, decision-making, and leadership. These principles form the bedrock of military professionalism. These foundational principles not only define military service but… Continue reading The Profession of Arms: What Corporate Leaders Can Learn About Duty and Commitment
http://news.poseidon-us.com/TKwwTy

The Profession of Arms: What Corporate Leaders Can Learn About Duty and Commitment

Defining the Profession of Arms and Its Foundational Commitments  In the military, the Profession of Arms is more than a job. It is a solemn commitment to a set of enduring principles that guide behavior, decision-making, and leadership. These principles form the bedrock of military professionalism. These foundational principles not only define military service but […]
http://news.poseidon-us.com/TKwwDY

An inside look at Congressman Gerry Connolly’s career

“If Gerry got on something he didn’t give it up and he kept going until there was a solution,” said Wendy Ginsberg. The post An inside look at Congressman Gerry Connolly’s career first appeared on Federal News Network.
http://news.poseidon-us.com/TKwvkq

Resilient Secure Backup Connectivity for SMB/Home Users, (Thu, May 22nd)

If you are reading this, you are probably someone who will not easily go without internet connectivity for an extended amount of time. You may also have various home systems that you would like to be able to reach in case of an outage of your primary internet connection. A typical setup would include a primary connection via cable/fiber and a secondary connection via cellular or sattelite.
http://news.poseidon-us.com/TKwvD8

The oversight system that is supposed to watch over federal spending

“I think is really important is to allow independent auditors and independent inspectors general to be independent,” said Ben Harris. The post The oversight system that is supposed to watch over federal spending first appeared on Federal News Network.
http://news.poseidon-us.com/TKwr9t

The oversight system that is supposed to watch over federal spending

“I think is really important is to allow independent auditors and independent inspectors general to be independent,” said Ben Harris. The post The oversight system that is supposed to watch over federal spending first appeared on Federal News Network.
http://news.poseidon-us.com/TKwqwY

Could AI understand emotions better than we do?

Is artificial intelligence (AI) capable of suggesting appropriate behavior in emotionally charged situations? A team put six generative AIs — including ChatGPT — to the test using emotional intelligence (EI) assessments typically designed for humans. The outcome: these AIs outperformed average human performance and were even able to generate new tests in record time. These findings open up new possibilities for AI in education, coaching, and conflict management.
http://news.poseidon-us.com/TKwqgK