The European Commission believes Meta breached EU competition rules by blocking other AI assistants from accessing and interacting with users on WhatsApp. The case centers on a change Meta announced on 15 October 2025 to the WhatsApp Business Solution Terms. The update effectively blocked third-party, general-purpose AI assistants from operating on WhatsApp. Since 15 January 2026, Meta AI has been the only AI assistant available on the app. The Commission plans to impose interim measures … More →
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