In this Help Net Security interview, Jess Vachon, CISO at PRA Group, discusses the company’s multi-layered defense against fraud and its commitment to protecting customer trust. Vachon explains how PRA Group balances identity verification with a seamless customer experience. Vachon also reflects on how AI is changing both the fight against fraud and the way security teams adapt to threats. Identity verification is a core challenge in debt collection and loan servicing. How do you … More →
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