Chatbots tell people what they want to hear

Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polarized thinking when it comes to controversial issues, according to new research. The study challenges perceptions that chatbots are impartial and provides insight into how using conversational search systems could widen the public divide on hot-button issues and leave people vulnerable to manipulation.
http://news.poseidon-us.com/T72bp4