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Communication Service Providers (CSPs) are making AI deployments an immediate priority to improve service experience for customers and reduce operational costs, an Anodot survey reveals. 67% of survey respondents have already deployed AI in their networks and more than 50% of those who have not deployed AI plan to do so within the next 6-24 months. Furthermore, 53% of respondents stated that improving service experience was the primary driver for implementing AI-based network monitoring and … More → The post CSPs deploying AI to improve customer experience and reduce operational costs appeared first on Help Net Security.
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