To Whom It May Concern,
I am writing to serve as a reference for Mr James Quilty who is applying for a management position on your team. He deserves serious consideration.
I’ve worked with James since he moved to my Global Network Operations Control Center floor in early December of 2013. In that short time and as a System Administrator and Incident Manager, his contribution to the team both investigating and resolving network/service incidents has been nothing short of outstanding. In an environment where you’re constantly engaging operational priorities of our organizations members in harm’s way that they receive the level of service they deserve; you need a professional like James on your team .
Having personally challenged James to meet the riggers and demands of current operations in a military organization and then witnessing him rise to the occasion and exceed expectation; I’m confident any government or commercial organization will be lucky to have him on their team.
Chief, Global Network Operation Control Center